Frequently Asked Questions

Get answers to common questions about Pain Relief Gel Treatment.

Your therapist applies the cooling gel directly to problem areas before or during massage. It temporarily numbs and reduces inflammation, allowing deeper, more effective work while minimizing discomfort. Results vary by condition but many clients feel relief immediately and improve over days.

Yes, the gel is formulated for most skin types, but sensitive skin may react to menthol or aromatics. We perform a quick patch test on request and can use unscented or milder formulas to ensure comfort and avoid irritation.

Absolutely. Let your therapist know the exact areas needing attention. The gel can be applied locally to shoulders, lower back, knees, or other targeted spots, and it is included within your scheduled massage time.

No staining is expected; our gels are non-greasy and absorb quickly. We recommend wearing dark or loose clothing if concerned. Any minimal residue can usually be wiped away with a towel provided by your therapist.

Cooling and soothing effects often last several hours, with many clients noticing decreased pain for a day or longer. Duration varies by injury severity, activity level, and whether you follow recommended aftercare like rest, ice, or stretching.

Avoid use over open wounds, infected skin, or severe dermatitis. Inform us if pregnant, nursing, on blood thinners, or have allergies to menthol or topical medications; we’ll recommend safe alternatives or skip the add-on if necessary.